safety and privacy

data protection

We take data protection seriously.

We comply with the Data Protection Act, please see below the guidelines quoted from Information Commissioner’s Office website.
The Data Protection Act requires all organisations which handle personal information to comply with a number of important principles regarding privacy and disclosure.
The Act states that anyone who processes personal information must comply with eight principles. These state that information must be:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Not kept for longer than is necessary
  • Processed in line with individuals’ rights
  • Secure
  • Not transferred to other countries without adequate protection

Your information

We use a secure server and anything about you or your family is displayed on our web site.
We only collect information from you that is relevant to the introduction process of au pairs to families, allowing us to introduce relevant prospects only.
Information is only disclosed to selected members of our team and to relevant prospects for a limited duration.

To support the introduction process, we provide you with e-mail messages, giving you helpful information during the introduction process and pre-and post au pair start date. You will not receive any newsletters or promotional information.
We may also be using your data for market research and the tracking of sales data.
By using our site you are giving us permission to use your information in this way.
We will not disclose your information to other parties without your permission unless we are legally required to do so.

Security of third party sites

We choose our partners with care and where possible we have partnered with sites who show the same commitment to security. However we cannot be responsible for their policies, even if you access them using links from our website and recommend that you check each site you visit.

Use of cookies on our site

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
When you visit our website we send you a cookie. Cookies may be used in the following ways:
To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
Two types of cookies may be used on this website, -session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Wording on ‘cookies’ sourced from ‘all about cookies’ created by Interactive Advertising Bureau Europe.